Frequently Asked Questions
Everything you need to know about your Ninja Kiwi gear.
How long will it take for my order to arrive?
Standard shipping typically takes 5-10 business days for domestic orders. International shipping times vary by destination, usually ranging from 2-4 weeks.
What is your return policy?
We offer a 30-day return policy for unused and unwashed items in their original packaging. Please contact our support team to initiate a return request.
Do you ship worldwide?
Yes, we ship to most countries globally. Shipping costs and delivery times will be calculated at checkout based on your specific location.
How can I track my order?
Once your order has shipped, you will receive an email containing a tracking number and a link to monitor your package's progress.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and various digital wallets like Apple Pay and Google Pay.
Are the products officially licensed?
Yes, all items in this store are official Ninja Kiwi merchandise, designed and produced in collaboration with the game developers.